Support
We're here to help you succeed with MoLabX Developer Platform.
Contact Support
Need help with something specific? Our support team is ready to assist you.
Email SupportFrequently Asked Questions
How do I get an API key?
To get an API key, you need to create an account on the MoLabX Developer Portal and navigate to the API Keys section in your dashboard. From there, you can generate a new API key for your project.
What are the rate limits for the API?
Rate limits vary depending on your subscription plan. Free tier users are limited to 100 requests per minute, while paid plans have higher limits. You can view your specific rate limits in your account dashboard.
How do I report a bug or issue?
You can report bugs or issues by sending an email to support@molabx.com with details about the problem, or by submitting a ticket through our support portal. Please include as much information as possible, including steps to reproduce the issue.
Is there an SDK for my programming language?
We currently provide official SDKs for JavaScript, Python, Java, Ruby, Go, and .NET. If your preferred language is not listed, you can still use our RESTful API directly or check our community-supported integrations.
How do I upgrade my subscription plan?
You can upgrade your subscription plan at any time by going to the Billing section in your account dashboard. Select the plan that best fits your needs and follow the instructions to complete the upgrade process.
Community Support
Join our developer community to connect with other developers, share knowledge, and get help.