Privacy Policy
Last updated: June 15, 2023
1. Introduction
This Privacy Policy describes how MoLabX ("we", "our", or "us") collects, uses, and discloses your personal information when you use our MoLabX Developer Platform ("Service"). This policy applies to all users of the Service, including developers, organizations, and end-users of applications built using our platform.
2. Information We Collect
We collect several types of information from and about users of our Service, including:
- Personal Information: We may collect personally identifiable information such as your name, email address, organization, and job title when you register for an account.
- Usage Data: We collect information about how you use the Service, including API requests, error logs, and feature usage statistics.
- Device Information: We collect information about the devices you use to access the Service, such as your IP address, browser type, and operating system.
- Payment Information: If you purchase a paid plan, we collect and process payment information through our payment processors, but we do not store full credit card information on our servers.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Send you technical notices, updates, and administrative messages
- Respond to your comments and questions
- Provide customer support
- Comply with our legal obligations
4. Disclosure of Your Information
We may disclose your personal information in the following situations:
- To Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- For Legal Compliance: We may disclose your information where required by law or if we believe disclosure is necessary to comply with a legal obligation.
- With Your Consent: We may disclose your information for any other purpose with your consent.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access your personal information
- The right to rectify inaccurate personal information
- The right to request the deletion of your personal information
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at privacy@molabx.com.
7. Children's Privacy
Our Service is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
8. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@molabx.com.